Customer Service

We hope that our website makes it as easy and enjoyable as possible for you to purchase our delicious gourmet cookies and cakes. If you have any special requirements, questions or concerns, please get in touch with our friendly team who will do their utmost to help.

Orders placed before 10am Monday to Thursday will be baked and despatched the same day. Orders placed after 10am on Thursday will be baked and despatched on the following Monday, to avoid them getting caught up over the weekend and to ensure they arrive tasting as fresh and fabulous as they should do.

If you’re ordering items to be sent to multiple locations, or you’d like us to delay shipping your order until a particular date can now be processed at our proprietary checkout. 

For all customer service inquiries please contact us by phone or email at:

Phone: 1-(844) 500-1322  Mon – Thurs, 9am - 5pm, Friday, 9am - 2 pm